Customer care
Shipping & returns
Getting your TT goodness from Matakana to your door ...
Packed and sent straight away
Orders are sent by courier. Delivery is usually one to two business days in the North Island and two to three in the South Island, though rural addresses may take a little longer.
Individual shipping costs are automatically calculated at checkout from the type of parcel and where it's going.
Tell us promptly
If an item is damaged, missing or not what you ordered, email orders@turbotonics.co.nz with the TT order number and a photo if possible. Please don't send food products back without arranging it with us first.
We guarantee we'll do all we can to help.